Prudential California Realty’s broker/owner Bob Majorino announced at the company’s awards banquet this spring that six of Prudential’s 250 agents had earned Quality Service Certification Platinum status from QSC Inc.
The award is in recognition of earning 100 percent client service satisfaction in 2009, based on independently validated customer satisfaction survey results and measured by Leading Research Corporation. It is the highest level of service achievement in the real estate industry.
Client feedback becomes part of the agent’s credentials. Their rating is displayed on a consumer website, www.QualityService.org, where sellers and buyers can select a real estate professional based upon each agent’s service satisfaction record. This is important to a prospective client in selecting a representative.
“Consumers have greater confidence with a Quality Service Certified real estate professional because they know that the agent’s service record has been validated. A 100 percent service satisfaction record like these Prudential agents have achieved is just awesome,” said Larry D. Romito, president and CEO of QSC.
No comments:
Post a Comment